Privacy Policy

1. Information We Collect

We collect personal information from you when you interact with us, including when you: 

• Make a booking 

• Request a quote 

• Subscribe to marketing communications 

• Use our website

This may include: 

• Full name, date of birth, and contact information 
• Passport or government ID information (when required for travel)
• Payment details (via secure third-party processor)
• Travel preferences and itinerary details
• IP address, browser type, and device information 

Usage data (via cookies or analytics tools) 

2. How We Use Your Information

We use your information to: 

• Process and manage your bookings 

• Communicate with you about your itinerary 

• Provide customer support 

• Send payment confirmations, travel documents, and updates 

• Personalize your user experience 

• Send marketing emails or promotions (if you’ve opted in) 

Analyze website usage and improve services 

3. How We Share Your Information

We share personal data only when necessary to fulfill your travel arrangements or as required by law. This includes: 

• Travel providers (e.g., airlines, hotels, transfer and activity operators) 

• Payment processors (for secure transaction processing) 

• Technology providers (e.g., website hosting, booking platforms) 

• Government authorities (as required for travel or legal compliance)

We do not sell or rent your personal information to third parties.

4. Marketing Communications

If you opt in, we may use your email to send: 

• Promotional offers 

• Travel inspiration or destination content 

• Service updates 

You can unsubscribe at any time using the “unsubscribe” link in our emails or by contacting us directly. 

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. 

Types of cookies we use: 

• Essential Cookies – Enable website functionality (e.g., logins, bookings) 
• Performance Cookies – Track anonymous usage (e.g., Google Analytics) 
• Functional Cookies – Remember preferences like language or currency 
• Marketing Cookies – Help us deliver personalized offers or ads 

You may control cookie preferences through your browser settings. Disabling cookies may affect the functionality of some features. 

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, including: 

• Booking fulfillment and customer support 
• Legal or regulatory compliance 
• Marketing (until you opt out) 

We securely dispose of data that is no longer required. 

7. Data Security

We take reasonable steps to protect your information, including encryption, secure servers, and access controls. While we strive to protect your personal data, no system is 100% secure. 

8. Your Rights and Choices

Depending on your location, you may have the right to: 

• Access the personal data we hold about you 
• Correct or update inaccurate data 
• Request deletion of your personal data 
• Withdraw marketing consent at any time 

To exercise these rights, contact us at [Insert Email Address]. 

9. Children’s Privacy

Our website and services are not intended for children under 18. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us and we will delete it. 

10. International Data Transfers

If you are located outside of the United States or Canada, your information may be transferred to, stored, or processed in those countries, where data protection laws may differ. 

11. Links To Others Websites

Our website may contain links to external websites (e.g., travel providers or insurance partners). We are not responsible for the content or privacy practices of those sites. 

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website, and we encourage you to review it periodically. 

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact: 

Bonvoyaga  
Privacy Officer 
Email: help@bonvoyaga.com 
Phone: 1-877-469-2939 
Address: 3284 Yonge St. Suite 300, Toronto, Ontario M4N 3M7